Faster, smarter and safer packaging for Hermie
Hermie is Belgium’s largest webshop for garden, home and outdoor products. With such a broad assortment, very different types of orders leave the warehouse every day: from standard e-commerce products to larger, more difficult or fragile items.
That variation makes packaging complex. Not every product simply fits into a standard box, and not every order requires the same type of packaging. That is why Hermie was looking for a way to make its packaging flow more flexible, more efficient and more user-friendly for the people at the packing table.
With Slimbox, Hermie found a solution that grows with its assortment and its daily operations.
The challenge at Hermie
For Hermie, packaging is an important part of the customer experience. An order not only needs to leave the warehouse quickly, but also arrive neatly and safely at the customer’s doorstep.
Because of the broad product mix, that is not always straightforward. Products differ in size, shape and fragility. In addition, there are orders in which several products are shipped together. In those situations, searching for the right standard box is often not the most efficient solution.
Hermie therefore wanted to become less dependent on fixed box sizes and gain more control over the packaging per product or order.
Slimbox in the packaging flow
At Hermie, Slimbox plays a role within a largely automated packaging process. The right information is retrieved within the flow, after which Slimbox helps to quickly create a suitable cardboard packaging for the order being processed at that moment.
As a result, the packer does not have to start from scratch each time. The solution fits into the daily operation and makes it possible to better align the packaging with the product or order.
This is important for individual products, but also for multi-orders where several items are combined. The packaging can be better matched to the contents of the shipment, rather than the other way around.
Not only the right size, but also the right type of packaging
For Hermie, it is not only about a box with better-fitting dimensions. The type of packaging also plays an important role.
Depending on the product, its fragility and the composition of the order, Hermie can choose a packaging solution that is mainly fast to process, or one that provides extra protection during transport.
This creates more flexibility at the packing table. For some shipments, the focus is on speed and efficiency. For others, protection is more important. Slimbox helps Hermie make that choice practical within the daily operation.
Sustainability also plays a role in the background. Hermie does not necessarily put this at the forefront, but by better aligning packaging with the contents, cardboard, volume and filling material are used more consciously.
Packers prefer working with it
A warehouse solution only truly works if the people who use it also like working with it. At Hermie, as with any change in an existing flow, this also required guidance and change management.
Packers need to get used to a new way of working. But once the solution is embedded in the daily flow, the benefit becomes clear: less searching for a box that “roughly fits”, less improvising with extra material and a faster route to packaging that matches the product or order.
That makes the work clearer, smoother and more pleasant. The result is also immediately visible: a box that fits better, looks neater and gives more confidence that the order will arrive safely at the customer.
The result for Hermie
With Slimbox, Hermie can pack faster, more efficiently and more safely, without losing flexibility.
The packaging flow better matches the reality of its assortment. Products with different dimensions, fragile items and multi-orders can be packed in a more controlled way. At the same time, Slimbox supports the packers in their daily work, which helps the solution gain support on the warehouse floor.
For Hermie, Slimbox is therefore not a separate machine next to the operation, but a practical link in its e-commerce flow: integrated into the process, usable at the packing table and flexible enough for a broad assortment.
Ready to pack smarter?
Do you ship products with different sizes, shapes or packaging needs?
With Slimbox, you create cardboard packaging tailored to your product or order. This allows you to pack faster, more efficiently, more attractively and more safely.
Book your personal demo and discover what Slimbox can do for your packaging flow.
"For the next phase, we aim to further enhance visibility and customer experience by having our logo printed on the cardboard, adding a personalized touch."
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